Simple and Secure - Technology the smart way.

No markups. No surprises. No upselling… Just great service when and where you need it.

We pride ourselves on delivering the information you need to make hard decisions easy.

Here’s why you want us:

  • Average 10-minute response time

  • 95% remote resolution across all clients

  • HIPAA-focused services

  • Endorsed IT provider of the Idaho State Dental Association

  • 30+ years of industry experience from the SmartServe team

Here’s what you’ll get:

  • Dedicated and friendly support engineer

  • 24/7 remote monitoring and support requests

  • Redundant industry-leading hourly backup systems

  • Get help your way via phone, email, or SMS

  • Foundational security and compliance included

Here’s how it works:

  • $500/month retainer

  • $75/hour service fee

  • $100/month credited toward services from retainer

  • Your credits rollover for up to 3 months, so you don’t have to sweat the small stuff

*Pricing is based on the purchase of a month-to-month plan and is subject to change. Pricing will be included as part of your specific customer contract and is dependent upon specific needs as determined in the consultation process.

Additional discounts available for longer-term contracts.

“Working with SmartServe has been a game changer. Night and day from our previous provider.”

SmileMakers Dental | Pocatello, Idaho

“Magicians! We’ve never had an IT company that’s so easy to work with and incredibly responsive.”

Signature Dental Lab | Twin Falls, Idaho

“We love our tech, he’s basically part of our staff. We’d be in big trouble without him.”

First Choice Dental | Twin Falls, Idaho

🖥️ Active Monitoring

Resolve problems before they’re problems.
A smart monitoring system allows our highly-skilled support staff to be alerted of issues before you’ve even noticed. 

The best way to cure a technology headache is to never have it in the first place.

❤️ Together. Whenever.

Our friendly staff are never more than a click, call, or text message away. There are no monthly usage limits and we don’t stop until the problem is solved.

Plus, with an advanced remote access and monitoring system, we can resolve 99%+ of issues without you waiting for technician to show up.

🔐 Stay Secure & Efficient

Trust the team with decades of experience, who have learned a thing or two about helping people get things done while keeping the bad guys out.

And out of a healthy dose of paranoia, if anything ever does go wrong, we always keep multiple geographically distributed backups to get you back on your way in no time.

📄 HIPAA, BAAs and UFOs?

Yep! (except the UFOs)

All service contracts are HIPAA compliant and meet or exceed all regulatory standards for cybersecurity best practices.

* See Terms of Service for more details.

🥳
We can’t wait to meet you.

I.T. support for dentists, network support for dentists, computer support for dentists, network security for dentists, help with Dentrix, help with Eaglesoft, help with PracticeWorks, help with Open Dental, help with DigiDoc, help with Digi-Doc, help with Schick, help with Sirona, help with Sidexis, help with Dexis, help with CliniView, help with OpTime, help with ScanX, HIPAA, HITECH, PCI, healthcare, Boise, Meridian, Eagle, Kuna, Idaho.