SERVICES

Managed IT

$50/month per computer

  • One flat per computer fee - no markups, add-ons, or surprise bills

  • 99.5% remote resolution

  • Average 10-minute response time

  • Foundational compliance and security

  • Redundant hourly offsite backup

  • Custom hardware built for healthcare offices

  • HIPAA-centric technology philosophy

  • Person-to-person communication

  • Immediate help with SmartServe AI Assistant

  • Discounts on all other services

AI Support Agent

$40/month

  • 24/7 access to technical support for your organization and staff

  • Accessed through our mobile application

  • Unlimited support requests

  • $40/month

  • Perfect for DIY problem solvers who want support from a trained assistant

  • For the times when a human touch is needed, get referred directly to one of our technicians

Technology Consulting

Reach out for a free estimate

We understand the struggle of getting set up for the future with confidence.

SmartServe will help you future-proof your business with robust, compliant, and reliable equipment to keep you running for the long haul.

SmartServe clients have exclusive access to discounts from leading hardware manufacturers - reach out to see what the SmartServe team can do for you and your project!

Learn more about our services…

No more waiting for the IT guy to show up…

Say goodby to downtime!

Remote RapidResponse

Our technicians are equipped to safely access your systems from their secure devices and resolve issues with an average five-minute resolution time.

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Did we mention our backups?

SmartServe deploys industry-leading backup systems on and off-site. Hourly backups are not just a luxury… They’re a standard.

Backup services are included with ALL contracts. We believe that ensuring data security and integrity are central to our role in your organization.

Stay connected.

With our custom built SmartServe Hub powered by UniFi Technology, your practice is sure to stay connected and well cared for.

We’ve leveraged UniFi’s solid network infrastructure ecosystem and added our own special sauce to help ensure that we can quickly resolve issues without poor connectivity getting in the way.

Medical Imaging Upgrade Services

Have a medical imaging device like a CBCT or Pano imaging unit that isn’t working so well or is no longer supported by the manufacturer?

Don’t worry! We’d love to take a look and help give that trusty unit new life.

SmartServe Marketplace

Waaaaaaaaaaaaaaaaaaaay
more than just IT.

We’ve partnered with top brands inside and out of the healthcare technology industry to bring our customers special discounts, early access to products, and quicker resolution times with exclusive support access.

Whether you know what you’re looking for or don’t know where to start, our team is ready to work with our partners to solve way more than just your technology woes.